Shipping Policy

📦 Processing Time

Orders are processed within 1 to 2 business days after payment confirmation.

🚚 Delivery Time

The estimated delivery time is 7 to 15 business days depending on your location. Times may vary during periods of high demand such as Black Friday or Christmas.

✈️ Free Worldwide Shipping

All orders include free shipping to anywhere in the world, with no minimum purchase.

📍 Order Tracking

Once your order has been shipped, you will receive an email with the tracking number so you can locate it at all times.

⚠️ Issues

If your order arrives damaged or you have not received it after the estimated delivery time, contact us at serenovaoficial@hotmail.com and we will resolve it immediately.